Privacy Policy

Welcome to Dravena (dravena.biz) and our real estate transaction processing services. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information. This policy is effective as of 16-01-2026.

1. Information We Collect

  • Personal Data: full name, contact details, postal address, email address, and phone number.
  • Transaction Data: details of property transaction requests, document submissions, and service inquiries.
  • Technical Data: IP address, browser type, device model, pages visited, and timestamps.

2. How We Use Your Information

We use your data to provide and process property transaction services, respond to inquiries, send updates about your transaction status, and improve our services.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and understand usage patterns.

Types of Cookies

  • Essential Cookies: necessary for core website functionality.
  • Performance Cookies: help us analyze site usage to improve performance.
  • Functional Cookies: enable personalized features and remember your choices.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.

4. GDPR Compliance

If you are located in the European Economic Area, the General Data Protection Regulation (GDPR) grants you specific rights regarding your personal data.

Your Rights Under GDPR

  • Right to access your personal data.
  • Right to request correction of inaccurate data.
  • Right to erasure (“right to be forgotten”).
  • Right to restrict processing of your data.
  • Right to data portability.
  • Right to object to processing based on legitimate interests.

To exercise any of these rights, please contact us via [email protected] or through our contact form.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Third-Party Service Providers

We may share your information with trusted service providers who assist us in delivering our services, such as IT support, hosting, and document management. These providers are contractually bound to protect your data.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. If we learn that we have collected personal data from a child under 16, we will take steps to delete such data promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Last updated: 16-01-2026.

10. Contact Information

Dravena
26 Bayfront Avenue, Marina Bay Sands, Singapore 018956, Singapore
Phone: +6580188639
Business ID: S6715484A
Email: [email protected]